Cancellation Policy

DEPOSITS:
 To book an appointment we require a deposit. Your deposit is a retainer reserving your practitioner’s time. Your retainer fee will be applied toward your balance on the day of your appointment. All deposits are non-refundable and non-transferable. The deposit is to secure your session that is very hard to fill last minute.

PAYMENT:
 Your balance is due in full on the day of your treatment. We also accept Credit Card, Apple Pay, Cash, Venmo, Zelle as a form(s) of payment. We DO NOT accept personal checks.

RESCHEDULING POLICY:
 You may reschedule your appointment up to 48 hours prior to your scheduled appointment. Post 48 hours, you will be required to rebook with an additional deposit. There are NO EXCEPTIONS. Teeth Whitening services require at least 24hr notice to reschedule, all other terms remain the same.

CANCELLATION POLICY:
 Same day cancellation and NO SHOW will be charged your deposit amount. If a new appointment is scheduled, you will need to pay for the service in full before the appointment.

LATE POLICY:
 Please arrive to your appointment on time. If you are more than 15 minutes late, your appointment will be cancelled, and you will need to reschedule. Your deposit will not be refunded, regardless of unforeseen circumstances that may arise, which could force you to postpone/reschedule your treatment.

RESULTS: Individual results may vary due to skin type, general health, and proper adherence to the pre-care and aftercare protocols. No guarantees can be made, and additional sessions may be required to obtain optimal results at an additional fee.

Failure to follow appropriate pre-care or aftercare protocol is the complete responsibility of the client.

CONSENT & LIABILITY: You will be asked to fill out a detailed consent form prior to your appointment. Please bring a valid form of ID. 

*Photos must be taken for liability purposes; however, clients are welcome to request they are not posted on social media or other outlets unless you specify it is ok.